Blog

Messagely’s Marketing Blog

Read our expert tips and tricks on how to acquire, engage, and support customers.

February 26, 2020

Each day, we all communicate using a diverse range of methods to share our ideas, thoughts, emotions, and opinions.

January 31, 2020

As human beings, we often make split-second judgements about people before seeing them speak or act. This judgement is

January 23, 2020

According to figures from Dimension Data, 84% of organizations that work to improve their customer service offering report an

January 17, 2020

When it comes to customer service, are you crushing the competition? According to Microsoft, 96% of consumers say customer

December 29, 2019

If you’re going to land your next big customer service role, you have to nail your interview. You’ll face

December 25, 2019

Customer service is constantly evolving, and the best customer service representatives (CSRs) are able to adjust their skillset to

December 5, 2019

Customer service isn’t just about answering questions and diplomatically handling complaints. It’s also about delighting your customers to generate

November 26, 2019

If your customers have an issue with your product or service, they expect you to offer fast, reliable, and

November 15, 2019

Did you know that more than two-thirds of marketers believe companies mainly compete via customer service? To attract and