Chatbot for Support
Overwhelmed by all the support requests that you get?
Solve your customers’ problems quickly and without fuss with Messagely’s chatbot for support.
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Go From This...
Being inundated with thousands of support requests per day.
Making your customers wait to hear back from you.
Manually assigning support requests to your team.
Seeing drastically fewer support requests in your inbox.
Letting your customers get replies instantly, regardless of the time of day.
Auto-assigning requests for faster follow-ups.
Revolutionize the way you support customers with Messagely
Productivity is the name of the game. To do more with less, use Messagely’s chatbot for customer service and support.
Automatically resolve customer enquiries to reduce workload
Trigger instant replies to simple, straightforward questions using Messagely’s chatbot for support. This will drastically decrease the support requests you get, and reduce the strain on your support team.
Provide instant gratification with immediate support.
Messagely’s chatbot software works round the clock. This means your customers can get an instant reply, regardless of the time of day or timezone.
Make the most out of your help docs.
Connect your docs with your help desk and start recommending relevant articles to your customers. Track which help docs get viewed most frequently, so you can pinpoint your customers’ most pressing concerns.
Auto-assign conversations for fast follow-ups.
Set up auto-assign rules for customers who have questions that are outside the scope of your chatbots.