Messagely + Zendesk
Forward conversations as tickets to reduce response time.
Forward conversations as tickets, add additional notes, and see existing tickets whenever a customer contacts you.
Forward conversations as tickets
Create and view Zendesk tickets from within Messagely, and forward Messagely conversations as tickets with a single click.
Add additional notes for better context
Help your team members out by adding internal notes to each ticket. This gives your colleagues extra context to resolve problems.
See existing tickets whenever a customer contacts you
When a customer gets in touch, Messagely automatically pulls up existing Zendesk tickets attached to their email. Your customer won’t have to repeat themselves for the Nth time.